What does a Medical Administrative Assistant do?
Medical Administrative Assistants also known as Medical Secretaries or Medical Office Assistants play a vital role in the healthcare industry. Their key functions are to provide customer service to patients and support services to medical staff. With their knowledge of medical procedures, terminology and software, Medical Administrative Assistants have the ability to perform a number of different duties in hospitals, clinics and doctors offices. The job duties of a Medical Administrative Assistant vary based on the medical environment they working in, but here are some common job functions a Medical Administrative Assistant might do on a daily basis.
Job duties of a Medical Administrative Assistant may include:

  • Checking in patients for scheduled appointments
  • Patient billing
  • Setting patient appointment
  • Gathering patient records and charts
  • Entering patient information into medical applications
  • Communicating with insurance companies
  • General office procedures

What characteristics are important when becoming Medical Administrative Assistant?
Because Medical Administrative Assistant spend most of their day interacting with others, it is very important for them to enjoy working and interacting with people. It is also important to be able to handle stress well.

Other characteristics include:

  • Well organized
  • Detailed oriented
  • Team Player
  • Good communication skills
  • Ability to multitask
  • Works well under pressure
  • Problem solver

What skills will you learn when becoming a Medical Administrative Assistant?
Becoming a Medical Administrative Assistant requires receiving formal medical training in areas such as billing, medical coding, office procedures, patient scheduling, medical computer software and much more. Many Medical Administrative Assistant training programs include a variety of course that will help you gain the proper skills through courses such as:

  • Health Information Technology
  • Healthcare Compliance
  • Healthcare and Business Management
  • Medical Terminology
  • Medical Computer Applications

Go even further with NHA (National Healthcareer Association) certifications like the CBCS (Certified Billing & Coding Specialist) or CMAA (Certified Medical Administrative Assistant). Getting certified will help you further develop you skills and potentially help you advance your career in other areas of medical management.

Interested in becoming a Medical Administrative Assistant?
Valley College can help you take the first step towards becoming a Medical Administrative Assistant and earning a diploma. Our 9-month Online Medical Administrative Assistant program allows you to study on your schedule, learn at your own pace and get the training needed to succeed as a Medical Administrative Assistant.


Why Valley?
When you take an online program at Valley College, you are never alone. Before you get started in your program, we spend a full week with you in the online learning space to help you transition to online learning. We also provide online technical support and an Online Student Success Coach to offer the personalized support you need throughout your program.

Learn More!
Visit online.valley.edu or call Valley College today to learn more about becoming a Medical Administrative Assistant and how to enroll.